Shipping charges
All EENOUR products are delivered free of charge nationwide.
Shipping Method
The delivery method shall be the method specified by EENOUR and cannot be selected by the customer in principle.
As a general rule, we do not accept date or time specifications.
However, if for some reason you wish to specify the delivery method, date, or time zone, please be sure to contact us in advance [before placing your order]. We cannot accept your request after your order has been placed. Please understand this in advance.
About the number of days for delivery
EENOUR uses a shipping method with a tracking number to ensure delivery to the customer.
Basically, it will arrive in 2-3 days after delivery is completed. (In some cases, such as on remote islands, it may take 3-4 days.)
This does not apply to areas where natural disasters or large-scale events are being held. Please understand this in advance.
Damage during shipping, etc.
Although we take great care when preparing for shipment to prevent scratches and dents on the outer box, there is still a possibility that the product may be damaged during transportation after being handed over to the delivery company due to some trouble or the delivery company’s responsibility.
Please forgive any scratches or dents on the outer box that do not interfere with the use of the main unit.